By visiting National Fire & Security Limited, you are accepting the practices described in this Privacy Notice.
What personal information about customers does National Fire & Security Limited gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at National Fire & Security Limited. Here are the types of information we gather.
Information you give us
We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; or provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses National Fire & Security Limited. See above for examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at National Fire & Security Limited if we cannot recognise you, we want you to be aware that these tools exist.
Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our web site, including date and time; cookie number; and products you viewed or searched for.
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of National Fire & Security Limited's best features, and we recommend that you leave them turned on.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from National Fire & Security Limited if your computer supports such capabilities. If you do not want to receive email or other mail from us, please adjust your account to reflect this by selecting "Unsubscribe" in the Newsletter menu.
Does National Fire & Security Limited share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries National Fire & Security Limited controls and as described below.
Affiliated businesses we do not control
We work closely with our affiliated businesses. In some cases, these businesses operate stores at National Fire & Security Limited or sell offerings to you at National Fire & Security Limited. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.
We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of National Fire & Security Limited and others
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of National Fire & Security Limited, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
With your consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What choices do I have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such National Fire & Security Limited features as Automatic Login, and permanent Shopping Carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the Newsletter menu.
National Fire & Security Limited does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use National Fire & Security Limited only with involvement of a parent or guardian.
Conditions of use, notices, and revisions
If you choose to visit National Fire & Security Limited, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of New Zealand. If you have any concern about privacy at National Fire & Security Limited, please send us a thorough description via email and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.
All payment and transactional information transmitted from the NFS website via the Click Payment Gateway is secured by Paymark. Customers can be assured that as an entity that handles cardholder data, Paymark operate in accordance with strict requirements for protecting your cardholder data as set out in the Payment Card Industry Data Security Standard (PCI DSS). Evidence of PCI DSS compliance is available on request. Paymark uses SSL Encryption and does not store your card details.